Really sorry to see those happens in Bagel Bagel.
It's the only place that I can find the right taste of bagels in Kaohsiung. I had spent several mornings there when I spent my holidays at my brother's house in Kaohsiung.
Of course, I went there with a very good mood, because I was on vacation.
There are not many places with tasty western foods in south.
Maybe you can think about expressing your feelings to the owner for improving the quality of their service.
Hope thus helps.