Night Shift Wage/Bonus: What to Expect?

[Nuwanor]

So you say that there is a company in Taiwan that does call center work? And Taiwanese staff that speaks several languages? like 200 staff? I knew that the Philippines and India are big in this, but Taiwan?

No, I did not say that, and I'd also be really surprised if this were the case. They just need a couple of people to deal with the foreign customers precisely because most of the 200 staff can't, and are busy doing their own job anyway.

[Nuwanor]

Is it in Neihu and does it sell computer parts? If that's the case, I may have a very good friend who works there..

No, it's not. What gave you this feeling? Does your friend work at night too?

[Nuwanor]

Do Taiwanese companies provide pay premiums for night shifts?

Precisely what I'd like to know before I walk in there and demand outrageous bonuses

[tsukinodeynatsu]

Is it in Neihu and does it sell computer parts? If that's the case, I may have a very good friend who works there..

No, it's not. What gave you this feeling? Does your friend work at night too?

Yeah, some of their main customers are in Europe or South America, so they have special shifts of staff who speak whatever language working in that time zone (i.e. my friend speaks German, handles German sales and works from 2pm to 1am or something similar).

[Nuwanor]

I went and read the Labor Standards Act http://laws.cla.gov.tw/eng/flaw/FLAWDAT0201.asp but did not find any mention of night shift bonuses.

It surprisingly does talk about overtime in details though.

So if a clear law on overtime is not respected anywhere, what are the chances an unmentioned night shift bonus will be enforced? Not very good...

[Nuwanor]

Here's what the CLA told me about night bonuses:

勞動基準法施行細則第7條規定，勞資雙方應於勞動契約中約定工資之調整、計算、結算及給付之日期與方法有關事項。另該法並無夜間工作應加成給予工資或津貼之規定，宜由勞資雙方約定。

I can't understand everything, but it basically seems to be whatever your employer and you agree upon. So, bye bye 50%

[archylgp]

Sounds like a really boring job...I hope you are getting paid more than 40k/month. Find out what the Chinese-Ney-Years bonuses are like. If there are performance-based bonuses, try to ask an employee if they ever give them out. I found out recently that the company I work out never gives out the performance bonuses and says they are in the red year after year

[Nuwanor]

Sounds like a really boring job...

Probably, but it pays the bills, and it's legal!