Small Claims Court

All issues that are not covered by the following legal forums may be posted here.
Forum rules
While the moderators are happy to help point people in the right direction for legal assistance and to attempt to keep these forums civil and tidy, please bear in mind that an Internet forum is not the place for providing or receiving legal advice or for the creation of any attorney-client privileges or obligations. Also keep in mind that Forumosa and the moderators cannot conduct comprehensive reviews of all laws or legal concepts referenced or discussed within these forums – laws and regulations are updated and amended, interpretations do change, and sometimes the legal landscape can change very fast. Forumosa provides these legal forums for general informational purposes only. By using these legal forums, you agree that the information does not constitute legal or other professional advice and no attorney-client or other relationship is created between you and any other posters on these forums. DO NOT CONSIDER THE FORUMS TO BE A SUBSTITUTE FOR OBTAINING LEGAL ADVICE FROM A QUALIFIED LICENSED ATTORNEY.

Small Claims Court

Postby Puppet » 03 Sep 2009, 15:34

How does one go about filing a case in a civil small claims court? Here's my case.

Nine Inch Nails was supposed to play last month on August 12th. The show was cancelled and their web site stated anyone that sent them tickets in a specified time period would be reimbursed into their bank account. The web site can be seen here:
http://straightmusichouse.com/

I'm listed on that web site as due to receive a refund for 5 tickets. Refunds were supposed to be taken care of by the end of August. I know it's not long past the due date, but am wondering what to do if I do not receive a refund.

1) How much time do I have to allow for the refund to be late before I can go after Straight Music House for it?
2) How do I go about doing this?
3) Can criminal charges be brought against them if they do not cooperate? I assume it might be considered some type of fraud. I have gotten no response from them through e-mails or phone calls and assume that a criminal investigation will get better results in at least contacting someone.
4) Can I go after the place where I purchased the tickets?

I have:
1) A copy of the five tickets, layered on top of each other so you can see that it is actually 5 tickets.
2) A copy of the bank account information I sent them. I sent them a copy of my bank passbook and the copy I have is clear as day to see all the information.
3) A video of me counting out the tickets, sealing them in the envelope with the address on the front. The video was taken at the post office.
4) Registered mail with the information that this piece of mail was delivered and the receipt of the mail.
5) I saved the straight music house web site to my computer to show that I am indeed on their web site to get a refund. (There can't be 2 'Matt Bronsil's in Taiwan).

Any insight into how long I have to wait (I just don't want to miss an opportunity, even though I know it's probably too early so far) and what to do next is greatly appreciated. If it helps any, I live in Zhanghua. The mail was sent to Zhonghe. I don't want to bring it into criminal, or even civil, court. I just want to make sure I get my refund and want to see what options I have at this point or in the near future. I know a little more about the process in America since I've been through civil court there before and won a case against someone. I have no clue what to do in Taiwan.

Thanks!
Matt
Forumosan avatar
Puppet
Street Dog Chaser (zhuīgǎn liúlàng gǒu)
Street Dog Chaser (zhuīgǎn liúlàng gǒu)
 
Posts: 1255
ORIGINAL POSTER
Joined: 06 Nov 2006, 18:14
Location: Changhua
60 Recommends(s)
31 Recognized(s)



Re: Small Claims Court

Postby Dragonbones » 03 Sep 2009, 16:03

You could start by purchasing a postal evidentiary mail form at the post office and stating your complaint (and threat to file suit if you do not recieve your refund within, say, 30 days) in it, in Mandarin. Your copy will then later serve in court as evidence that you have formally demanded the refund from them.
Forumosan avatar
Dragonbones
Guan Yin (Guānyīn)
 
Posts: 20265
Joined: 13 Feb 2004, 14:42
Location: Taibei, Taiwan
39 Recommends(s)
112 Recognized(s)



Re: Small Claims Court

Postby citizen k » 03 Sep 2009, 16:22

Contact them directly and ask. They are probably wondering the same thing about their own claim with their insurer, lol.
citizen k
"Drinks for the House!"
 
Posts: 4019
Joined: 28 Nov 2003, 16:07
4 Recommends(s)
16 Recognized(s)
In Taiwan since: 21 Jan 1996



Re: Small Claims Court

Postby Puppet » 03 Sep 2009, 16:28

Dragonbones wrote: postal evidentiary mail form


What's the Chinese for that?
Forumosan avatar
Puppet
Street Dog Chaser (zhuīgǎn liúlàng gǒu)
Street Dog Chaser (zhuīgǎn liúlàng gǒu)
 
Posts: 1255
ORIGINAL POSTER
Joined: 06 Nov 2006, 18:14
Location: Changhua
60 Recommends(s)
31 Recognized(s)



Re: Small Claims Court

Postby Puppet » 04 Sep 2009, 01:16

As a side note, I finally did get an e-mail back. That was my main concern - that there is nobody to contact and I would have to take it farther than I wanted to.

They're still working on the refund process, according to this e-mail. Like I said, I don't want it to go to any court system so I'm glad I at least heard from them.

:whistle: for :2cents: still, though.
Forumosan avatar
Puppet
Street Dog Chaser (zhuīgǎn liúlàng gǒu)
Street Dog Chaser (zhuīgǎn liúlàng gǒu)
 
Posts: 1255
ORIGINAL POSTER
Joined: 06 Nov 2006, 18:14
Location: Changhua
60 Recommends(s)
31 Recognized(s)



Re: Small Claims Court

Postby Puppet » 20 Jan 2012, 05:10

Sorry to dig up an old thread.

I got a partial refund from them in the end, with a refusal to explain why I did not get a full refund.

I just saw a few concerts listed lately (none by this company). I just wanted to say to keep an eye out for them.
Forumosan avatar
Puppet
Street Dog Chaser (zhuīgǎn liúlàng gǒu)
Street Dog Chaser (zhuīgǎn liúlàng gǒu)
 
Posts: 1255
ORIGINAL POSTER
Joined: 06 Nov 2006, 18:14
Location: Changhua
60 Recommends(s)
31 Recognized(s)



FRIENDLY REMINDER
   Please remember that Forumosa is not responsible for the content that appears on the other side of links that Forumosans post on our forums. As a discussion website, we encourage open and frank debate. We have learned that the most effective way to address questionable claims or accusations on Forumosa is by engaging in a sincere and constructive conversation. To make this website work, we must all feel safe in expressing our opinions, this also means backing up any claims with hard facts, including links to other websites.
   Please also remember that one should not believe everything one reads on the Internet, particularly from websites whose content cannot be easily verified or substantiated. Use your common sense and do not hesitate to ask for proof.




Proceed to General Legal Matters



Who is online

Forumosans browsing this forum: No Forumosans and 7 visitors

I have died so little today, friend, forgive me -- THOMAS LUX