How does one go about filing a case in a civil small claims court? Here's my case.
Nine Inch Nails was supposed to play last month on August 12th. The show was cancelled and their web site stated anyone that sent them tickets in a specified time period would be reimbursed into their bank account. The web site can be seen here:http://straightmusichouse.com/
I'm listed on that web site as due to receive a refund for 5 tickets. Refunds were supposed to be taken care of by the end of August. I know it's not long past the due date, but am wondering what to do if I do not receive a refund.
1) How much time do I have to allow for the refund to be late before I can go after Straight Music House for it?
2) How do I go about doing this?
3) Can criminal charges be brought against them if they do not cooperate? I assume it might be considered some type of fraud. I have gotten no response from them through e-mails or phone calls and assume that a criminal investigation will get better results in at least contacting someone.
4) Can I go after the place where I purchased the tickets?
1) A copy of the five tickets, layered on top of each other so you can see that it is actually 5 tickets.
2) A copy of the bank account information I sent them. I sent them a copy of my bank passbook and the copy I have is clear as day to see all the information.
3) A video of me counting out the tickets, sealing them in the envelope with the address on the front. The video was taken at the post office.
4) Registered mail with the information that this piece of mail was delivered and the receipt of the mail.
5) I saved the straight music house web site to my computer to show that I am indeed on their web site to get a refund. (There can't be 2 'Matt Bronsil's in Taiwan).
Any insight into how long I have to wait (I just don't want to miss an opportunity, even though I know it's probably too early so far) and what to do next is greatly appreciated. If it helps any, I live in Zhanghua. The mail was sent to Zhonghe. I don't want to bring it into criminal, or even civil, court. I just want to make sure I get my refund and want to see what options I have at this point or in the near future. I know a little more about the process in America since I've been through civil court there before and won a case against someone. I have no clue what to do in Taiwan.