MidgetWarden wrote:Hi its long but I need some helpful people please
I am new to the island and thought I would use the opportunity to learn some Chinese. Not to go on and do a course but just for myself to help me get around on a day to day basis.
I enrolled in a university a language school.
This was your first mistake. You aren't the first person I've heard of who needed beginner, functional Chinese and found they learned anything but that on a university course. The study of Chinese by foreigners here is usually assumed to be an academic pursuit and mimics the way that the educators learned their Chinese literacy at school. To learn useful Chinese quickly you will need to think carefully through exactly what you want to learn and be very assertive in directing the course of your learning yourself. Do not assume that the person teaching you will understand and cater to your needs.
There are quite a few texts with CDs available for self-study in the bookshops whereby you can learn literacy at a pace that suits you, and small conversation classes at language centres to develop your speaking and listening. You can also use language exchange partnerships, but again you will need to be assertive about getting what you want/need out of it. Many potential partners will want to help you by going through a textbook when what you really need to know are things like how to ask for garbage bags at a 7-11.
MidgetWarden wrote:This is where I need the help understanding. It was the oddest experience to have people behave like they were above us and how dare we ask for our money back. And they shall decide if we are allowed to receive our money back even though they have did not supply us with the product. I don't know much about consumer law in Taiwan but if that happened in Europe you would be entitled to your money back. We find out tomorrow if we get any cash back But we are unsure of how to proceed if they refuse to give it back. What are our options in this case, we feel a bit like they think they can take advantage of us because we are foreigners which really pisses me off.
So if anyone can give us some advice on how to proceed, we want to continue learning Chinese and need the money back to facilitate it. Our visas are not attached to the language school. HELP!!!!!!!!!!!!!
Sorry, but this isn't true, not in the UK anyway. If you 'buy' a course from an educational institution you aren't entitled to your money back just because you aren't happy with the quality. You would have to get the college or whatever to agree that the course didn't match the description in the brochure or that the lecturer was always late or something like that. You can't just get your money back because you decided to drop out. So Taiwan isn't so different in this regard. But I do agree that morally you are completely entitled to a refund and hope you get one.