Out of the blue my Kindle's screen froze up. About 70% of the screen show the same screensaver of John Steinbeck. The other 20% shows whited out lines, and the bottom 10% shows what it should.
I did everything Amazon said - charge up the battery, do the 20 second hold on the Power button to turn of, then back on again. No luck.
Any ideas? I didn't buy it from Amazon, rather an online store (I'm in Xiamen). It's genuine though, and registered in the US.
I heard Amazon is pretty good about fixing this kind of problem, as they's like to have the repeat business on books bought.
I haven't contacted them. Was wondering if any Kindle owners out there encountered this problem and had a solution.
Worst comes to worst I either send it to Amazon for repairs (courier fees) or toss it and get another one. This is the first time my Kindle has gone funky on me after two years.






