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Canon Camera Repairs

Moderator: Mick

Re: Canon Camera Repairs

Postby tiramisu_chick » 18 Jan 2009, 16:54

Well if you got the nerves, open it yourself. If you only dropped it and the lens isn't damaged, there is a likely possibility that the parts inside are just misaligned and needs a little unscrewing and a bang. You just have to document what you are doing, and make sure not to lose the tiny parts.

Canor repair centers suck anywhere in the world! They would charge repair fee way much more than what you actually paid for when you bought the camera. So I suggest getting an insurance or warranty when buying the first time, or better yet invest in shock proof or water proof cameras.
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Re: Canon Camera Repairs

Postby cinq » 05 Mar 2009, 22:34

Had my SO take my camera in for repairs due to a shutter problem. I had the battery in the camera because I wanted her to demonstrate the problem to the technician there.

Upon collection, they didn't return my battery, saying it's not part of the items checked in.
Problem was during initial form fill up, the service technician listed battery cover as an item, which my SO assumed was him writing down that the battery was being sent in too. How would she have known a battery cover was a part of the camera that needs to be specified (she's no camera expert). She threw a fit right there and then, giving them hell but they were of 0 assistance. She told them the battery was there initially, that's how she showed them the problem. They simply said "but we have test batteries here, why should we need yours." They basically said no-one sends in cameras with the battery inside. If so, then why didn't they take out the battery to return during the sending in.

Just a heads-up if you're planning on servicing your cam there anytime soon. Expect this level of service.
I'm gonna give the manager hell tomorrow.
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Re: Canon Camera Repairs

Postby arima » 17 Mar 2009, 10:06

I took my camera in there for repairing the screen (powershot compact), and gave it to them with the battery inside. I didn't see them writing anything down on the parts list. I took the SD card out, since I didn't really feel like showing them all my pictures, though. I got it back with the battery just as I had left it. It may be different since this was a point and shoot with small internal battery and not a DSLR, but I had no problems leaving it with them.
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Re: Canon Camera Repairs

Postby cinq » 17 Mar 2009, 10:16

Good for you arima. Unfortunately, I never got back my battery.
They just said they had looked around but couldn't find it.
Times must be tough now, looks like they need to obtain test batteries by any means...

It's not about the $$, it's about their integrity as a SERVICE center. Some service indeed. Oh well, lesson learnt.
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Re: Canon Camera Repairs

Postby sjhuz01 » 18 Mar 2009, 03:26

Upon a friend's recommendation, I took my mysteriously deceased Canon Powershot to a tiny 5th floor place on Hankou St. near Ximen (w/all the camera shops).

Lanyang Camera Repair Center
Hankou Jie Sec 1 No 110 5F Rm 528.

Blue Japanese "RuRuBu" sign out front, but nothing for the camera shop itself.

They didn't speak any English, but they provided quick service at a cheaper rate than quotes from nearby shops ($1500NT - cash only. Fixed in 2 days). Handed me the battery, SD card & hand receipt upon drop-off. Sent me an SMS the next day w/cost estimate & had it fixed the day after that. Works fine now.
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Re: Canon Camera Repairs

Postby Fortigurn » 15 Jun 2011, 15:08

I have a Canon XLS1 video camera which needs repairs to the lens mount (a couple of stripped screw threads). Any suggestions as to where I should take it?
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Re: Canon Camera Repairs

Postby Equilibrium » 07 Feb 2012, 21:14

I realize this thread is old, but since it is the most useful hit I got when Googling for Canon Service Center in Taiwan, I thought it would be a good idea to update it.

Rainbow in Jilin Road doesn't do repairs there anymore, the repairs are done at Enjoy Photo - 20 Heping Road, Sec. 1.

Maybe someone can verify this, as I had a lens repaired, so may not be true for compact cameras etc.

As a side note, they charge a "testing fee" of $1800 for Canon products bought outside of Taiwan. (Although my repair came to half the price of Canon US rates even with the testing fee.) Mandarin Chinese Localization & Voice-Over My photos
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Re: Canon Camera Repairs

Postby Suranjith » 13 Feb 2013, 01:23

Can any one of you give me a rough estimate of the service charge for the P&S camera in these shops...? :) Equilibrium: thanks for the update :thumbsup:
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