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Dealing with FedEx and Taiwan Customs

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Dealing with FedEx and Taiwan Customs

Postby PJ_Doghouse » 19 Nov 2015, 21:53

I have a large musical instrument coming from the US via FedEx. It is new and being shipped to me by the manufacturer, so I fully expect to pay taxes and fees. Can anyone tell me how the customs and fee-paying process is supposed to work?

To whom do I give the money? Customs or FedEx?

Do they take credit cards, only cash, etc.?

Will I have to go somewhere to make the payment, or will FedEx accept payment on delivery?

Any other advice to make this go smoothly?

Thanks!
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Re: Dealing with FedEx and Taiwan Customs

Postby Okami » 19 Nov 2015, 22:02

With UPS: They'll usually call ahead and you pay in cash on delivery. They'll schedule delivery for you.

Fedex should be similar.
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Re: Dealing with FedEx and Taiwan Customs

Postby Gryphon » 19 Nov 2015, 23:35

In addition to taxes, FedEx usually will contact you and ask you to sign a Customs release form so that they can pick up your stuff on your behalf. From there, they will tell you how much VAT and import tax is required. I think they will pay for it in advance, but you need to pay them back in order to get your stuff.
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Re: Dealing with FedEx and Taiwan Customs

Postby PJ_Doghouse » 20 Nov 2015, 10:24

Thanks, this is helpful, and simpler than I expected. Not that Taiwan is perfect, but I have to admit that I continue to be pleasantly surprised when dealing with bureaucracy here. (Hope I don't jinx myself by saying that!) ;-)
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Re: Dealing with FedEx and Taiwan Customs

Postby cake » 21 Nov 2015, 10:04

Just curious.

Was it available in Taiwan?
What about Japan or the EU?
From the EU you would save around 19% in taxes.

When you use Fed Ex or say UPS, you will be expected to pay taxes in Taiwan.
When you don't you have a good chance of bypassing them.
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Re: Dealing with FedEx and Taiwan Customs

Postby PJ_Doghouse » 21 Nov 2015, 12:04

cake wrote:Just curious.

Was it available in Taiwan?
What about Japan or the EU?
From the EU you would save around 19% in taxes.

When you use Fed Ex or say UPS, you will be expected to pay taxes in Taiwan.
When you don't you have a good chance of bypassing them.



This instrument is pretty unique (www.foldingbass.com). To my knowledge, there's nothing similar available anywhere else, and the guy who builds them tells me this is the first one to be shipped to Taiwan. I don't like handing over taxes to people who've added no value to the process, but them's the rules. :)
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Re: Dealing with FedEx and Taiwan Customs

Postby cake » 21 Nov 2015, 13:08

That is cool.

A friend of mine has his own brand of banjos he hand makes himself back in the UK. I'll send him that link.
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Re: Dealing with FedEx and Taiwan Customs

Postby PJ_Doghouse » 10 Dec 2015, 10:42

To close the loop on this...

Gryphon's and Okami's advice above proved to be spot-on. A FedEx representative called me several days before my parcel arrived. She told me how much tax would be due (approx 15% of the purchase price), and that I would need to pay that amount in cash upon delivery the following Monday. She also emailed me a form that would give FedEx the authority to handle customs procedures on my behalf. I filled in the form, scanned it and emailed it back with a scan of my passport.

Even though the FedEx tracking site gave no indication that my package was to be delivered the following Monday, as promised, it was indeed delivered that day. The box had been opened for inspection and re-taped by FedEx.
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