Cargo Agent/Cathay Pacific Help Needed

Re: Cargo Agent/Cathay Pacific Help Needed

Postby cake » 28 Aug 2011, 21:48

It's interesting the $200 US is mentioned. I have heard stories of people paying up to 30,000 NT for transporting a dog.

Adds to the frustration of the whole process.
OP I don't know which vet you are using, but have you asked him/her about it? They may know an agent.

What about the cage/carrier for the dog? Where are you getting it from? (I want to buy one myself).
I remember someone telling me when he returned to Canada they wouldn't let the dog onto the flight (in the hold) because he had the wrong kind of cage. He had to drive into Taoyuan and find one. He just about made his flight.

Please keep us informed and when you finally complete the process, write a report of how you did it and the difficulties you went through.
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Re: Cargo Agent/Cathay Pacific Help Needed

Postby littlefaerie08 » 03 Oct 2011, 22:14

I called Cathay today concerning my reservation and I was told by an agent that neither Dragonair nor Cathay Pacific accepts dogs (not sure about other pets) even as cargo (confusing considering it contradicts what's said on the website--the agent said it's not up to date). I don't plan on flying my dog until next Spring to the US, but does anyone have any info about Cathay that supports their new policy?
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Re: Cargo Agent/Cathay Pacific Help Needed

Postby shawn_c » 04 Oct 2011, 01:03

I would highly recommend checking with EVA Air: http://www.evaair.com/html/b2c/english/#

Phone them up - there isn't much specific info. online, but their customer service reps are very helpful and knowledgeable.

I don't get what you mean by Freight vs. Cargo? On EVA, there is either in-cabin, or cargo... no "freight" option.

Here is EVA's Cargo Service website (they are bigger in the cargo business than the passenger business, and as such, they were the ones entrusted to bring those two red-crowned cranes from Japan to Taiwan): http://www.brcargo.com/ec_web/default.aspx?Lang_Type=EN
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Re: Cargo Agent/Cathay Pacific Help Needed

Postby shawn_c » 04 Oct 2011, 01:07

shawn_c wrote:I would highly recommend checking with EVA Air: http://www.evaair.com/html/b2c/english/#

Phone them up - there isn't much specific info. online, but their customer service reps are very helpful and knowledgeable.

I don't get what you mean by Freight vs. Cargo? On EVA, there is either in-cabin, or cargo... no "freight" option.

Here is EVA's Cargo Service website (they are bigger in the cargo business than the passenger business, and as such, they were the ones entrusted to bring those two red-crowned cranes from Japan to Taiwan): http://www.brcargo.com/ec_web/default.aspx?Lang_Type=EN


$90,000+ NTD sounds like a ridiculous price.

When I asked EVA Air how much to have our cat in cargo, fly from Vancouver to Taipei with us, it was only an additional $250 CAD ($7,000 NTD), whereas our regular fare was about $1,000 CAD ($28,500 NTD) one way.
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Re: Cargo Agent/Cathay Pacific Help Needed

Postby Ladybird » 04 Oct 2011, 01:40

$90,000+ NTD sounds like a ridiculous price.

When I asked EVA Air how much to have our cat in cargo, fly from Vancouver to Taipei with us, it was only an additional $250 CAD ($7,000 NTD), whereas our regular fare was about $1,000 CAD ($28,500 NTD) one way.


It sounds to me like the cats that went Vancouver to Taipei were considered 'extra baggage' for $250cnd NOT Cargo/ Freight.

Some countries won't allow you to bring a pet in as 'extra baggage'. You have to send them as Cargo. Last Wednesday, I sent a dog to the UK. The UK requires pets enter by Cargo. I had a pet transport company take care of all the documents for that. The total cost to send the 20kg dog was just over $110,000nt (bloodwork, transport and everything included).

On Thursday, I sent a 3 month old puppy from Taipei to San Francisco by Cargo and it cost $22,000nt! IF I had found a passenger to take it as 'extra baggage', that same puppy would've cost only $3,500nt. Cargo/ Freight is EXPENSIVE!

Also, keep in mind that taking a pet on any NON- direct flight, will probably cost a bit more (and be really tough on the pet). You will have to apply/ pay for an import/ transit permit for any pet going thru Hong Kong, Japan or Korea.

China Air is recommended for USA destinations because they fly directly to San Fran, LA and Seattle and they transport pets every day. They have lots of experience and they have a good reputation for carrying animals.
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Re: Cargo Agent/Cathay Pacific Help Needed

Postby Belgian Pie » 04 Oct 2011, 11:15

Ladybird wrote:
$90,000+ NTD sounds like a ridiculous price.

When I asked EVA Air how much to have our cat in cargo, fly from Vancouver to Taipei with us, it was only an additional $250 CAD ($7,000 NTD), whereas our regular fare was about $1,000 CAD ($28,500 NTD) one way.


It sounds to me like the cats that went Vancouver to Taipei were considered 'extra baggage' for $250cnd NOT Cargo/ Freight.

Some countries won't allow you to bring a pet in as 'extra baggage'. You have to send them as Cargo. Last Wednesday, I sent a dog to the UK. The UK requires pets enter by Cargo. I had a pet transport company take care of all the documents for that. The total cost to send the 20kg dog was just over $110,000nt (bloodwork, transport and everything included).

On Thursday, I sent a 3 month old puppy from Taipei to San Francisco by Cargo and it cost $22,000nt! IF I had found a passenger to take it as 'extra baggage', that same puppy would've cost only $3,500nt. Cargo/ Freight is EXPENSIVE!

Also, keep in mind that taking a pet on any NON- direct flight, will probably cost a bit more (and be really tough on the pet). You will have to apply/ pay for an import/ transit permit for any pet going thru Hong Kong, Japan or Korea.

China Air is recommended for USA destinations because they fly directly to San Fran, LA and Seattle and they transport pets every day. They have lots of experience and they have a good reputation for carrying animals.


Wow, that's expensive!
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Re: Cargo Agent/Cathay Pacific Help Needed

Postby shawn_c » 05 Oct 2011, 10:49

Oh!

I would still check with EVA, however, because they are well-known for cargo. It can't hurt, at the very least.
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Re: Cargo Agent/Cathay Pacific Help Needed

Postby cake » 19 Jan 2012, 15:21

Any conclusion with this?

Mods how come there is no sticky about transporting Pets out of Taiwan?
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Re: Cargo Agent/Cathay Pacific Help Needed

Postby littlefaerie08 » 30 Jan 2012, 18:45

It seems like this thread was forgotten... I'm still not having much luck. I call and talk to one person (from the airline I'm flying), who tells me to call someone else, who then tells me to call someone else (and most of the time, no one speaks English so...).

I did however find the website for the Bureau of Animal & Plant Inspection & Quarantine. You can download the forms for animal import & export there & find the branch closest to you. http://www.baphiq.gov.tw/content_edit.p ... ypeid=1556
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Re: Cargo Agent/Cathay Pacific Help Needed

Postby Battery9 » 30 Jan 2012, 19:05

every country is different. My friend flew both her dogs to Canada for under NT20 000. But it will cost me NT90 000 for one dog to fly to South-Africa. Nevermind all the quarantine and blood work...having 6 dogs, I'm not leaving.
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